The professional team of wifi and internet technicians at Jim’s I.T can fix all your wireless issues such as wireless dropouts, poor wifi coverage, slow streaming, random internet drop outs and more.
We understand how frustrating these issues are, and how it can drive the whole family crazy when the kids can’t stream on their iPads or iPhones and you don’t get a chance to relax in front of Netflix.
Our expert wifi and internet technicians will guide you through our methodical testing process and resolve these issues once and for all. One we have isolated the issue, we may make recommendations for new equipment such as a new modem, or wireless mesh system.
Wifi drop outs driving you crazy?
Wifi Technician Near Me
Wifi Setup & Troubleshooting
Wifi issues can be incredibly frustrating for the whole family, as you can’t physically see your wifi signal and you keep trying to guess where the problem is. This is why it’s important to hire a professional who has all the right tools, software and experience.
Our expert wifi technicians have years of experience troubleshooting wifi and internet issues and have the ability to “see” what has occurred. Wireless issues that are most common include faulty modems, line faults, faulty wireless cards, or interference from other wifi devices.
Here are some of the most common Wi-Fi problems our technicians can fix for you:
- Extremely slow wireless speeds
- Intermittent wireless dropouts
- Little to no wifi coverage
- Poor outdoor wifi coverage
- Wireless printing issues
- Smart TV streaming issues
- Music streaming dropouts
- PlayStation or Xbox freezing
- Random SONOS drop outs
- Internet is very slow to use
If your WIFI issues are not on the above list, give us a call as we fix hundreds of wifi issues each year, and we can guide you through the troubleshooting process so we can fix the issue permanently.
Fibre & Internet Experts
Internet problems can be incredibly frustrating to try and fix, as your internet provider tells you there is no issue with your internet connection, and you yell at them saying the internet keeps dropping out.
Our Jim’s I.T internet technicians have seen this scenario hundreds of times with our customers and have a methodical testing process to eliminate the cause of your internet issues. We have found that fifty percent of internet issues are due to causes inside the home, and fifty percent are external (such as fibre or line faults in the street).
Our trained internet technicians will investigate the exact cause of the issue and even liaise with your internet provider (on your behalf) if required.
Here are some of the most common internet problems our technicians can fix for you:
- Fibre & internet faults
- Random dropouts
- Slow internet speeds
- WIFI extender not working
- Modem won’t connect
- Modem wifi dropouts
- Networking issues
- Faulty modem/router
If your internet issues are not on the above list, give us a call as we fix hundreds of internet issues each year, and we can guide you through the troubleshooting process so we can fix the issue permanently.
Wi-Fi Installation Service
Most homes have on average thirty plus wireless devices from solar systems, air conditioning units, smart TVs, smart fridges, smart speakers and more. Sometimes these devices can drop out or need advanced configuration to work correctly.
Our Jim’s I.T wifi technicians can install any new wireless device you have purchased including robot vacuum cleaners, wireless doorbells, streaming boxes and more.
If your wifi signal is patchy or unreliable these devices will drop out and won’t work as advertised. Jim’s I.T wifi technicians will test and measure your wifi signal and make adjusts so all your devices get full bars and perfect speeds.
Our WIFI technicians can install the following types of wireless devices & equipment.
- Smart home security
- Smart speakers
- Smart TVs & Home Theatre
- Apple TV & Chromecast
- Wireless Access Points
- Wireless Mesh Systems
- Gaming consoles
- Smart appliances
- Smart screens & displays
- Philips Hue smart lights
- Wireless intercoms & doorbells
- Wireless security cameras
Internet Setup Service
Have you recently switched internet providers, and need assistance setting up a new modem or router? The Internet technicians at Jim’s I.T have years of experience with all types of internet connections including Fibre, Hyperfibre, copper (VDSL/ADSL), 4G/5G wireless and Starlink.
From simple fibre connections for a 3-bedroom house to advanced home networks in state-of-the-art smart homes, Jim’s I.T networking technicians can assist whatever the size and scope of your job.
We service both home and business customers, and can fix internet issues in restaurants, offices, retailers, warehouses and more. We can also advise on new internet connections and see if your current speed plan is appropriate for your needs.
- New Modem Installation
- Fibre Upgrades
- 4G or 5G internet
- Starlink Installation
- Hyperfibre Setup
- Wireless Mesh Setup
- Wifi Extender Setup
- Outdoor wifi setup
SONOS Setup & Installation – Frequently Asked Questions
Yes, we can troubleshoot and fix internet issues in all types of businesses. The methodical process we use to investigate and fix the issue is the same regardless of the type of business.
Yes, the first thing we do is a wireless assessment and audit, to test and measure the wifi signal and strength. After this we will test your modem, router, wireless devices and from there present our findings and make recommendations.
Yes, this is usually due to the double brick absorbing a lot the wireless signal and may involve installing a wireless mesh system or hard wiring wireless access points.
Jim’s I.T finds that a lot of wireless extenders are not powerful enough to cover a whole house with perfect wifi and usually drop out. We generally recommend a wireless mesh system instead, as they are much more reliable and provide better coverage.
Yes, we can install starlink satellite internet for you. You will need to sign up to starlink.com first and will need to come onsite so we can provide an accurate quote.
Yes, we can setup a basic or more advanced home network, from sharing files across computers and devices to streaming movies to different TVs in the house. Speak with one of our networking technicians today on 0800 454 654
Yes, Jim’s I.T has helped thousands of customers upgrade to fibre internet connections.
It’s important you speak with our technicians before you order the upgrade as additional works such as conduit, networking or data cabling may be required as 3rd party fibre installers have been known to install fibre connection points in awkward places.
Yes, we have setup hundreds of wifi connections, connecting granny flats to the internet. One of our wifi technicians will need to come onsite to do an assessment and will guide you through the various options available.
Yes. The internet technicians at Jim’s I.T support and service connections on every New Zealand fibre network, including Chorus, Enable, Tuatahi First Fibre and Northpower Fibre. We are able to configure and install any brand of modem/router to work with your connection.
Yes, we can install an outdoor wireless access point that will give you perfect wifi outside, including your back or front yard, carport, or garage. We need to come onsite to assess your home first and can then give you an accurate quote.
Yes, we can. The first thing we do is do an online preliminary check with all the major ISPs to see what internet connections or companies service your building.
From there we will present you with options and guide you through the installation process. We can also install server racks, routers, switches and wireless access points and take care of all your IT infrastructure.
Jim’s I.T doesn’t install data points or data cabling. However we can liaise with our electrical or TV divisions and organise this for you.
We understand how frustrating it can be to deal with some internet providers. Our Jim’s I.T internet technicians are more than happy to speak with your ISP on your behalf and escalate issues so they get resolved (such as fibre or line faults).
Yes, we are happy to travel to your holiday house to install new internet connections and wireless access points. Ideally, we would like to see some photos of the house beforehand so we can give you an accurate quote.
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Jim’s Work Guarantee
Why Choose Jim’s I.T ?
Attempting to resolve IT issues yourself can sometimes lead to further complications, data loss, or unnecessary downtime. Computers, networks, and other technology require the right knowledge and tools to diagnose and resolve problems effectively.
Jim’s I.T technicians are experienced in a wide range of IT services, including computer repairs, troubleshooting, software support, network setup, and general technical assistance. With over 15 years of experience, we provide reliable, professional IT solutions for homes and businesses, backed by our No-Fix, No-Fee Guarantee, with convenient service available across New Zealand.
Fixed Pricing
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.
Same Day Service
You can request on-site same-day service before 10 am. We’ll have a technician at your door that very same day!
No Fix No Fee
If we can’t fix the problem or offer you a solution then there’s nothing to pay*.
Note : *Some issues/problems require a paid inspection/diagnostic fee to determine if the device can be repaired.